Hotel Front Desk Receptionist Job at DoubleTree by Hilton Hotel Denver - Westminster, Westminster, CO

N1VjdWtDb2RTRnhWejBlQlNHYm9HdGQyaGc9PQ==
  • DoubleTree by Hilton Hotel Denver - Westminster
  • Westminster, CO

Job Description

Description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

Responsibilities

•Bookkeeping: keep accurate records of all hotel guest account information
•Connect with the housekeeping department to ensure guest accommodations are ready
•Field customer complaints when necessary
•Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
•Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers

Qualifications

•High school diploma, GED, or equivalent
•Comfortable taking telephone calls and mitigating stressful situations
•Exhibits working knowledge of Microsoft Office and reservation management systems
•Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
•At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred DoubleTree by Hilton Hotel Denver - Westminster

Job Tags

Similar Jobs

Host Healthcare

Travel Occupational Therapist - Outpatient Orthopedics & Sports Injuries - $1,676 per week Job at Host Healthcare

 ...stipend Discounts to your favorite activities, restaurants, health & beauty brands, shopping and hotels Host Healthcare Job ID...  ...School loan reimbursement ~ Vision benefits ~ Wellness and fitness programs ~ Company provided housing options ~ License and certification... 

Scientific Search

Medical Science Liaison Northeast Job at Scientific Search

Medical Science Liaison, Northeast Therapeutic Area: Hematology Territory: New England to NY State Scientific Search has recently partnered with an exciting publicly traded biopharmaceutical company that is working in the hematologic disease space that is searching... 

Innova Solutions

MCS Associate Quality Control Job at Innova Solutions

Innova Solutions has a client that is immediately hiring MCS Associate Quality Control . Position type: Full-time - Contract Duration: 24 Months Location: Thousand Oaks, CA As an MCS Associate Quality Control, you will: Description... 

Dignity Health

Pharmacist Intern Job at Dignity Health

**Responsibilities****Pharmacy Intern - St. Bernardine Medical Center**Embark on a hands-on learning journey as a Pharmacy Intern...  ...pharmacy functions. Under the direct supervision of licensed pharmacists, you will assist in preparing, compounding, and distributing medications... 

LaSalle Network

Food Safety Quality Supervisor-Burley, ID Job at LaSalle Network

 ...Our client, a leading food supplier, is looking to hire a Quality Supervisor-Food, responsible...  ...overseeing quality assurance and food safety practices within a manufacturing...  ...internal teams and external stakeholders Manage daily sensory evaluations of finished goods...