Job Description

Bagel Brands is the parent company for your favorite breakfast brands, Einstein Bros. Bagels, Bruegger's Bagels, Noah's NY Bagels, and Manhattan Bagel. We believe in the bagel and how it has the unique ability to bring people together. Our team has a standard set of values and behaviors that allow us to spread a little more joy and happiness in the world. They let us laugh, smile, and enjoy each other’s company a little more. These are the behaviors that guide how we work, how we treat each other, and how we treat our guests. We believe that there is no better way to make someone’s day than with a warm, fresh-baked bagel and a heart-felt good morning. We’re looking for a strategic and hands-on Director of Talent Management to drive the development and execution of our company-wide talent strategy. In this high-impact leadership role, you’ll oversee Talent Acquisition, Workforce Planning, Employer Branding, Performance Management, Leadership Development, Succession Planning, and Retention. As a trusted partner to senior leadership, Operations, and People Business Partners, you’ll build and scale innovative, people-first programs that attract top talent, develop future leaders, and strengthen our internal pipeline—ensuring we’re ready to meet today’s needs and tomorrow’s growth. Responsibilities include but are not limited to: Talent Acquisition & Workforce Planning - Lead the Talent Acquisition function, ensuring alignment between recruiting efforts and business needs across both bakery and support center roles. Partner with people business partners and operations leadership to assess hiring needs and build proactive workforce plans. Elevate the company’s employer brand and candidate experience to attract top-tier talent in a competitive labor market. Leverage recruitment technology and data to optimize sourcing, selection, and hiring processes. Leadership & Talent Development - Design and implement leadership development programs to build a strong internal pipeline for management and executive roles. Develop and maintain talent assessment tools and success profiles to guide hiring, promotion, and development decisions. Create structured career pathing frameworks to support internal mobility and long-term employee growth. Partner with Learning & Development teams to deliver targeted skills development initiatives across all levels. Performance Management & Succession Planning - Lead the performance management process, ensuring clear goal-setting, timely feedback, and effective development conversations. Facilitate annual talent reviews and succession planning in collaboration with People BPs and business leaders. Drive succession planning strategies to identify and cultivate future leaders within the organization. Identify high-potential talent and create plans for their accelerated development. Employee Retention & Engagement - Lead the execution of the annual employee engagement survey and translate insights into actionable strategies. Monitor and analyze turnover and engagement data to identify trends and root causes. Partner with People team and Operations to develop and implement programs that improve engagement and reduce unwanted attrition. Talent Analytics & Operational People Discipline - Use people analytics to inform talent decisions, measure program effectiveness, and identify future talent needs. Ensure consistency and rigor in execution of all talent-related processes, with a strong focus on compliance, accountability, and operational excellence. Report on key talent metrics and outcomes to the People, operations, and executive teams. Required knowledge, skills & abilities include 7–10 years of experience in Talent Management, Talent Acquisition, or broader HR leadership, preferably in hospitality, restaurant, retail, or other field-based, high-volume industries. Demonstrated experience designing and implementing talent strategies that support growth and business goals. Strong stakeholder management and communication skills, with experience partnering across field and corporate teams. Solid understanding of talent planning, performance management, leadership development, and employee engagement best practices. Comfortable working with data and talent analytics to drive insights and decisions. Education – Training – Experience: Bachelor’s degree required; Master’s degree in Human Resources, Organizational Development, Business Administration, or a related field preferred. The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. Bagel Brands reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Bagel Brands is committed to providing equal employment opportunity, and fair treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Bagel Brands makes employment decisions based solely on qualifications for the position.

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