Location: Hybrid (3 days in person) - Vernon, CA (Los Angeles)
Hours: 9 AM - 5:30 PM, Monday through Friday (40 hours per week)
$18-$20/hr + Monthly Incentive Program
About the Job:
ThreadBeast is a leading men’s streetwear subscription service that delivers handpicked, stylish apparel straight to our members’ doors every month. Our technology curates selections based on each member’s unique preferences, creating a personalized experience that keeps our community engaged.
As a Customer Success Specialist, you’ll be on the front lines of our customer success efforts—engaging with members, handling retention-focused calls, and using persuasive sales tactics to maximize customer satisfaction and retention. This role requires a high-energy, results-driven individual who thrives in a fast-paced, high-volume call environment. Your ability to uncover customer concerns, highlight the value of our service, and influence renewal decisions will directly impact our business success.
Job Responsibilities:
Qualifications:
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