Apartment Leasing Agent Job at CTH Recruiting, Erie, PA

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  • CTH Recruiting
  • Erie, PA

Job Description

📍 Now Hiring: Leasing & Customer Service Representative

📍 Location: Erie, PA 16509

🕒 Type: Full-Time | 40 hours/week (flexibility based on property needs)

Are you someone who thrives in a fast-paced, people-focused environment? We’re looking for an outgoing and organized Leasing & Customer Service Representative to join our onsite team in Erie!

In this role, you’ll be the face of the community — helping prospective renters find their new home, supporting current residents, and assisting with day-to-day leasing and administrative operations.

🔑 What You’ll Be Doing

Leasing & Resident Relations

  • Provide property tours and respond to inquiries
  • Follow up on leads and prepare leasing documents
  • Process applications, deposits, and move-ins
  • Assist with lease renewals, rent collection, and resident notices
  • Support tenant communication and move-in/move-out inspections

Marketing & Outreach

  • Assist with marketing strategies and local outreach
  • Monitor leasing trends and competitor activity
  • Collaborate on promotional efforts with the marketing team

Administrative & Reporting

  • Maintain leasing paperwork and resident files
  • Track vacancies, renewals, and leasing activity
  • Log and follow up on service requests
  • Ensure accurate reporting and documentation

What We’re Looking For

  • Experience in leasing, sales, or customer service (preferred)
  • Excellent communication and organizational skills
  • Self-motivated and detail-oriented
  • Proficiency in basic computer skills (property management software a plus)
  • Familiarity with Fair Housing and ADA guidelines is helpful
  • Valid driver’s license, insurance & reliable transportation required

💪 Physical & Work Requirements

  • Combination of office work and walking the property
  • Able to lift up to 25 lbs occasionally
  • Comfortable working both indoors and outdoors
  • Frequent standing, bending, and light activity

📋 Other Requirements

  • Must pass a pre-employment background check and drug screening

If you’re passionate about helping people and want to be part of a supportive, service-driven team — apply today and help us create a welcoming living experience for our residents!

Job Tags

Full time, Local area, Immediate start, Outdoor,

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