Job Description

Required Skills:

• Candidate must be located within commuting distance of Austin TX, or be willing to relocate to the area. This position may require travel in the US
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• At least 4 years of Information Technology experience.
• Experience in supporting a live Web Application, has ability to read/understand code, and has experience in building application alerts and monitoring.
• Perform troubleshooting/debugging, issue triaging and perform defect fixes and enhancements to appliances.
• Coordinate application maintenance activities like OS upgrade, Disaster Recovery exercises, etc.,
• Server as 24 X 7 production support team on rotation
• Analyze and resolve application issues in production
• Experience in logging and monitoring tools like Splunk and AppDynamics (building dashboards for proactive monitoring, setting up Alerts for early determination of the issues)
• Experience in Messaging middleware solutions like MQ and Kafka
• Good understanding of F5, GTM/LTM, network and routing.
• Good knowledge of Databases - SQL server/Aerospike/Postgres
• Good judgement and ability to handle stressful situations.
• Knowledge on Web technologies: languages, frameworks, techniques, industry trends etc., (preferably.NET)

Preferred Qualifications:

• Work with team leads/client managers to design and implement process improvements in our Production Services and Operations.
• Solid understanding of application architecture: application layer, database layer, network layer
• Experience in writing automation scripts (PowerShell/Python).
• The ability to manage multiple priorities in a dynamic, geographically dispersed environment.
• Flexibility to support all contingencies and shift priorities.
• Exposure to CI/CD
• Exposure to Batch Job process, schedule (preferably using Control-M)
• The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

You can review the detailed job description and apply officially through the following link:

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