Role- Site Reliability Engineer
Locations- Overland Park, Kansas/ Bellevue, WA/ Phoenix, AZ/ Hartford, CT/ Indianapolis, IN/ Raleigh, NC/ Providence, RI/ Richardson, TX
Duration- Long Term contract
Skills Required:
• At least 9 years of Information Technology experience.
• Operations and Support Mindset in Production support: Proactive issue identification using observability tools.
• Skilled in using different monitoring & observability tools to track system performance
• Incident commander: Ability to diagnose complex issues and actively drive incident calls working with technical, product SMEs, and Tier 2 SREs.
• Experience in Splunk (including Splunk APM and Splunk O11y), AppDynamics,
• Experience in DB, Network, Linux / Unix, Kubernetes
• Experience in APM, NMON , Wireshark usage and analysis
• Knowledge of Grafana, RedMetrics, 1000Eyes
• Knowledge of VMs, Load balancers, Firewalls, API Gateways,
• Knowledge of Containerization, Docker, AWS, PCF, GCP, ServiceNow (including AIOps, tools for Self-Heal and automated playbooks)
• Experience in UEM and synthetic monitoring tools
• System Administration: Strong knowledge of infrastructure, including command-line tools and system internals. (Kubernetes triage, linux administration)
• Networking: Understanding of network protocols, configurations, and troubleshooting. (nmon, Wireshark)
• Cloud Computing: Experience with cloud understanding, including cloud architecture (on-perm and public) and services. (AWS and Azure)
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