Front Desk Receptionist - Bilingual Spanish Job at America's Best, Smyrna, GA

N1VVc21TY2RRbGhRd1VlQ1RHRGtFZDU1Z1E9PQ==
  • America's Best
  • Smyrna, GA

Job Description

Job Description

Job Description

Company Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.

For more details about America's Best, visit AmericasBest.com .

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They’re the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person.

How would you like Sundays off? Yes, every Sunday we’re closed!

Job Description

What would you do? – The Specifics

  • Ensures high quality customer service while following all safety protocols.
  • Ensures a smooth flow of customers through the store.
  • Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
  • Processes and understands managed care plans while obtaining document information from the insurance company as needed.
  • Provides customers basic and accurate information.
  • Schedules and confirms appointments, follow-up visits and classes.
  • Files all patient records daily and pulls patient files for the next day's appointments.
  • Checks order status and notifies customers when orders are in or of any delays.
  • Keeps reception area tidy and presentable with all necessary materials.
  • Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
  • Participates in regularly scheduled mandatory communication meetings. 
Qualifications

Are you the right fit? – The Suitable Talent

  • Fluent in reading and speaking both English and Spanish.
  • Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
  • 0-2 years related experience or training preferred.
  • Experience handling multiple phone lines preferred.
  • Strong customer service skills required.
  • Strong organizational skills required.

Additional Information

Taking Care of our People

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website to learn more.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Job Tags

Holiday work, Sunday,

Similar Jobs

Adecco

Senior Graphic Designer - Retail/Beauty Job at Adecco

 ...HIRING FOR A TOP NATIONAL BEAUTY CLIENT- HYBRID IN NYC, 1 YEAR CONTRACT, HANDS ON GRAPHIC DESIGN INCLUDING BRANDING, PACKAGING, WEB, AND MORE! Job Description: Position may include graphic designing support for product line, website and materials, packing layouts... 

Tower Mobility

Driver Job at Tower Mobility

 ...premium partner for Uber ,we provide the tools, support, and pay drivers deserve. Drive a Tesla Model Y and experience luxury,...  ...Full-Time with 5 days 8 hour shifts Morning - requiring both weekend days and 3 weekdays worked Night - starting between 7:30PM and... 

JMC Aviation

Structural Technician Job at JMC Aviation

 ...for a new opportunity? JMC Aviation is currently working with a global leading Aerospace, Defence and Security Organization for a contract roles in Wichita . This would be an ongoing contract. Duties within the role are as follows - Carrying out repairs on... 

Odoo

Functional Support Specialist Job at Odoo

 ...efforts. Applicants must be authorized to work for any employer in the U.S. We are...  ...professionals ~$100 towards a work-from-home office setup ~ Evolve in a nice working...  ...this range based on factors such as education, training, experience, professional achievement... 

Ross Stores

Assistant Buyer I - Burlington, MA Job at Ross Stores

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,100 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of...