Desktop Support Technician Job at Akkodis, Smyrna, GA

NTBBcW1pb2VTVkpSemtXQ1NHRHJIdDF6aHc9PQ==
  • Akkodis
  • Smyrna, GA

Job Description

Akkodis is seeking a Desktop Support Technician for a 2-year contract with our Fortune 500 client located in Smyrna, GA.

Rate: $25-$30/hr. on W2 The rate may be negotiable based on experience, education, geographic location, and other factors.

About the role:

• Onsite or remote technical support

• Ticket management (Remedy/Helix preferred, or similar)

• Troubleshooting and escalation

• Delivering quality customer service to internal and external users

Requirements:

• 2+ years of Level 1 IT support experience

• Strong troubleshooting, communication, and documentation skills

• Familiarity with standard IT support procedures in a corporate or enterprise environment

• Windows 11 desktop/laptop support

• Remedy (Helix) or similar ticketing system

• Enterprise IT service processes

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client

Job Tags

Holiday work, Contract work, Temporary work, Local area, Remote job,

Similar Jobs

BB&E Inc

TECHNICAL WRITER/DOCUMENT TRANSLATOR Job at BB&E Inc

 ...and public outreach and marketing documents in both English and Spanish, ensuring clarity, precision, and accessibility for projects in...  ...linguistic and technical liaison between English- and Spanish-speaking stakeholders # Assist in creating bilingual glossaries and style... 

Enterprise Medical Recruiting

OB/GYN Position in Poplar Bluff, Missouri - $400K Base Salary + $50K Sign-On Job at Enterprise Medical Recruiting

We are scheduling interviews with an OB-GYN practice that is adding another OB-GYN physician to its Women's Health team. Position Details ~$400,000 base salary and a $50,000 signing bonus. ~ Light 1:2 call schedule with six weeks of vacation ~ Access to da ...

Revel Architecture & Design

Senior Designer Job at Revel Architecture & Design

 ...Join Our Team as a Senior Designer Are you a passionate architect or interior designer eager to shape spaces that inspire and connect...  ...creativity to thrive. You will join a team that revels in our light-hearted spirit, honest and thoughtful communication, and willingness... 

LeadStack

Business Intelligence Analyst (San Francisco) Job at LeadStack

 ...What to Expect (Job Responsibilities): Collaborate with business partners and stakeholders to understand data/reporting requirements...  ...Qualifications): Previous experience in a Business Intelligence Analyst role or similar position Familiarity with marketing and co... 

Eco Plus Solutions AB

German Speaking Customer Advisor (Email and Chat Support Only) Job at Eco Plus Solutions AB

 ...providing expert support solely through email and chat . Your role is crucial for...  ...our modern Malta office and three days working from home. Your Responsibilities...  ...develop ways to solve them or improve our processes. Product Expertise & Brand Advocacy...