Critical Facilities Technician Job at Insight Global, Raleigh, NC

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  • Insight Global
  • Raleigh, NC

Job Description

Position Summary

We are seeking a Critical Facilities Technician to support the operation, maintenance, and troubleshooting of critical infrastructure systems within our client’s data center and corporate facilities. This role is ideal for a mechanically inclined, detail-oriented professional with a strong understanding of electrical systems and a willingness to learn data center protocols.

Key Responsibilities

  • Operate, monitor, and maintain critical facility systems including:
  • Air-cooled chillers
  • Water systems
  • CRAH and CRAC units
  • Building Automation Systems (BAS)
  • Perform preventative and corrective maintenance on mechanical and electrical systems
  • Troubleshoot equipment issues and respond to alarms or system faults
  • Follow Lockout/Tagout (LOTO) procedures and safety protocols
  • Document maintenance activities and system performance
  • Collaborate with engineering and operations teams to ensure uptime and reliability

Day-to-Day Responsibilities

As a Critical Facilities Technician, your daily work will focus on the mechanical and electrical infrastructure that supports the bank’s critical operations. This is a hands-on role requiring a blend of mechanical skill, electrical knowledge, and operational awareness. Responsibilities include:

  • Conducting routine facility rounds to inspect and verify the performance of mechanical systems such as:
  • Air-cooled chillers
  • CRAH and CRAC units
  • Water systems and pumps
  • Monitoring and responding to alerts from the Building Automation System (BAS)
  • Performing preventative and corrective maintenance on HVAC, mechanical, and electrical systems
  • Troubleshooting and diagnosing issues with motors, valves, sensors, and other mechanical components
  • Executing Lockout/Tagout (LOTO) procedures
  • Documenting all maintenance activities, system readings, and incidents in shift logs
  • Participating in structured shift turnovers
  • Escorting and overseeing third-party vendors or contractors
  • Supporting emergency response protocols
  • Rotating to the Durham site bi-weekly (post-onboarding)

Job Tags

For contractors, Shift work,

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